Overview
We are committed to providing reliable lawn care, landscaping, gardening, and outdoor maintenance services. This Refund Policy explains the conditions under which refunds may be considered for services booked through our website.
Service Cancellations
If you need to cancel a scheduled service, please contact us as soon as possible. Cancellation requests made before the scheduled service may be eligible for a refund, depending on the circumstances and any applicable cancellation terms.
Refund Eligibility
Refunds may be considered in the following situations:
A service was paid for but was not provided.
A booking was cancelled in accordance with the applicable cancellation terms.
A service was significantly different from what was agreed upon.
A duplicate payment was made by mistake.
Each refund request will be reviewed individually.
Non-Refundable Services
Refunds may not be available for services that have already been completed as agreed, cancellations made after work has started, or situations where the agreed service was provided satisfactorily.
Refund Process
To request a refund, please contact us through the contact information available on our website. Include your booking details, the service requested, and the reason for your refund request.
We will review your request and contact you regarding the outcome. If a refund is approved, the processing time may depend on the original payment method and the relevant payment provider.
Rescheduling Services
If you need to change a booking, please contact us in advance. We will make reasonable efforts to reschedule your service, subject to availability.
Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our services or applicable requirements. Any updates will be published on this page.
Contact Us
If you have any questions about this Refund Policy or would like to request a refund, please contact us using the contact information provided on our website.